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Website Help

How do I find the fonts I require on the website?

There are several methods for searching for fonts on the website. On every page of the website there is a Search box available on the right hand side of the page header. In addition there is an Advanced Search option that allows you to implement more detailed searches including by keyword, designer, font format, etc. The Advanced Search can be accessed at any time from the right hand side of the page header. From the fonts page and on the search results pages you can also search using an alphabetic A-Z search.

How do I purchase fonts from the website?

Use one of the search mechanisms to find the required font and click the Add to Cart button to add the font to the Shopping Cart. When you add a downloadable item to the Cart you will be prompted to select the font format and required user licence. To add a complete suitcase (font set) to the Cart simply click on the Add Suitcase To Cart button and then select the required font format and number of users.

What payment methods can I use?

Payment can be made using MasterCard, Visa or American Express.

Are credit card payments secure?

The details we ask you to give us to process your order are safe and secure. We use Secure Sockets Layer (SSL) 128 Bit encryption technology on every transaction. In other words, every online transaction you make with us is unique and encrypted and therefore secure.

What are the shipping charges?

All fonts purchased and downloaded from the website are free of shipping charges. Only physical items such as CD Collections incur a shipping charge. For US deliveries, the cost for second day expedited delivery is $15, for overnight delivery the cost is $25 and for International shipments the cost is $35.

Can I redownload purchased fonts in the future?

Yes, by logging in to your account you can review previous orders and redownload any purchased fonts.

Which font format should I select?

For help on selecting the appropriate format, please visit our font formats page which discusses the benefits of each format with recommendations for specific tasks.


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